This policy explains how the Simplifi Team mobile app ("the app") handles information. The app is published by Rachel Jaro ("we", "us") for teams that use Simplifi Studio. Questions? Email support@simplifi.studio.

1. Who the App Is For

Simplifi Team is for members of teams at companies that use Simplifi Studio, a booking and scheduling platform. Your company creates your account and decides who can sign in. There is no public sign-up in the app.

Your company is responsible for the information it keeps about its team and customers. We store and process that information on the company's behalf to provide the service.

2. Information We Collect

• Team profile: name, nickname, mobile number, contact email and profile photo, from you or your company, shown to your company and teammates.
• Sign-in details: username, sign-in email and password. Passwords are stored only as a one-way hash.
• MPIN: the 6-digit code that unlocks the app, stored only as a one-way hash, on our server and on your phone.
• Your work: job responses, status updates, delivery links and time off you enter.
• Your phone: a random ID the app creates for each install (not a hardware ID), the phone model and platform, the app version and a push notification token, so we can tell your signed-in phones apart, let you remove a phone and send you notifications.
• Sign-in records: the time and IP address of sign-in attempts, for security.

The app also shows information your company keeps about its bookings and customers, such as event details, customer names and, on the day of an event, a customer's phone number. What you can see depends on your role in the company.

We do not collect your location, contacts, health or financial information, and the app contains no advertising, analytics or tracking.

3. How We Use Your Information

• To provide the app: your schedule, jobs, bookings, notifications and profile.
• To keep your account secure: sign-in, MPIN, one-time codes sent by email, and notices when your sign-in details change.
• To send notifications you rely on, such as new job offers.

We do not sell your information or use it for advertising.

4. Who We Share It With

• Your company and, where your role allows, your teammates.
• Service providers that run the service for us: our hosting providers, our email delivery provider, and Google Firebase Cloud Messaging and Apple Push Notification service, which deliver notifications to your phone.
• Authorities, only when the law requires it.

5. How We Protect It

• All traffic between the app and our servers is encrypted (HTTPS).
• Passwords and MPINs are stored only as one-way hashes.
• Sign-in tokens are kept in your phone's secure storage (Keychain on iPhone, Keystore on Android). After you unlock with your MPIN, the app stays unlocked on that phone for up to 7 days, or until you sign out.
• Too many wrong MPINs sign the phone out, and changing your password signs out your other phones.

6. How Long We Keep It

We keep your account information while your company keeps your account active. A phone's sign-in record is cleared when you sign out of it, remove it, or after too many wrong MPINs. When your company removes your account, or you ask us to delete it, we delete or anonymise your personal information unless we must keep some of it by law, for example records of work your company is required to keep.

7. Your Choices and Rights

• See and correct your details in the app: Me → Edit team profile, and Me → Sign-in & security.
• Remove a phone from your account: Me → Remove this phone.
• Turn off notifications in your phone's settings.
• Delete your account: ask your company, or email support@simplifi.studio from your sign-in email address. We will confirm with your company and complete the request within 30 days.

Depending on where you live, you may have further rights, including under the Philippine Data Privacy Act of 2012. To use them, contact us at the address below.

8. Children

The app is for working professionals and is not meant for children under 16.

9. Changes

If we change this policy, we will update the date above and, for significant changes, tell you in the app.

10. Contact Us