How do I get an account?

Your company creates it. Ask them to add you as a team member with a sign-in on Simplifi Studio.

What do I type as the company?

Your company's web address, for example yourcompany.simplifibooking.com. Don't know it? Tap Find workspaces and enter your email; we'll send a code and list your companies.

I forgot my MPIN

On the MPIN screen, tap Use password instead, sign in with your password and choose a new MPIN. Already signed in? Use Me → Sign-in & security → Change MPIN; we'll email you a code.

I forgot my password

Reset it on your company's website (the sign-in page has a "Forgot password" link), or ask your company.

"Couldn't reach Simplifi"

Check your internet connection. If it continues on Wi-Fi, try mobile data. Your saved schedule still opens offline, read-only.

I'm not getting notifications

Make sure notifications are allowed for Simplifi Team in your phone's Settings, then open the app once while online.

I lost my phone

Sign in on another phone and change your password in Me → Sign-in & security; this signs out your other phones. Or ask your company to reset your access.

Delete my account

Ask your company, or email support@simplifi.studio from your sign-in email. See the Simplifi Team privacy policy.